Terms of use
All existing services as well as any new services included in e-cater.gr are subject to these terms of use, unless expressly provided otherwise
The company with the name "KRITON FASSOS", based in Chania, at 1 Papamalekou Street, TK 73130 (henceforth and for the sake of brevity "e-cater"), beneficiary among others of the websites with domain names "e-cater. gr", "app.e-cater.gr", v.e-cater.gr" and the applications for mobile phones and tablets (henceforth and for the sake of brevity "e-cater.gr"), offers its services under the detailed descriptions below terms of use, as well as the Privacy Policy which can be found by clicking here, which each visitor / user of e-cater.gr is requested to read carefully and visit / use of the pages and services of e-cater.gr, only if you fully accept them.
In the event of a dispute, the user is requested not to use e-cater.gr, but to notify e-cater of any comments he may have, in order for them to be taken into account, always within the limits of what is possible, in good faith and in the relevant dealings morals. The comments that may be submitted are recorded and analyzed by e-cater in order to draw conclusions, but in no case are they binding on the user or any third party.
Visitors/users of the website who are minors are not allowed to access the services of the website which may be considered inappropriate for minors and which cannot be controlled by the website. In each section or service that may contain inappropriate/offensive/immoral material there is a warning to visitors/users. If, nevertheless, minor users voluntarily visit pages with inappropriate/offensive/immoral material and which cannot be continuously controlled, the website is not responsible. e-cater does not, to its knowledge, collect personal information from minors. If it finds that it has collected any personal information from a minor without verifiable parental consent, it will delete the information from its database as soon as possible.
1 Introduction
e-cater provides visitors/users of e-cater.gr with a number of services which mainly consist of providing information, advertisements of all kinds/types, the ability to use communication tools, search services, mass user access, etc. All existing services as well as any new services included in e-cater.gr are subject to these terms of use, unless expressly provided otherwise. The visitor/user of e-cater.gr's services fully and irrefutably accepts that all information/services of e-cater.gr are provided "as is" and e-cater bears no responsibility regarding the limited time period, the deletion, poor performance, the inability to store user data electronically as well as any damage that may be caused by the use of e-cater.gr.
The use of e-cater.gr is governed by the provisions of Greek, European Community and International Law, which are binding for each user/visitor, who is obliged to comply with them. In addition, the user/visitor is obliged to use the content and services of e-cater.gr in accordance with the relevant legislation, good manners and the present conditions, refraining from any action that may offend the morals and personality of other visitors/users or create problems in the orderly operation of e-cater.gr.
The user/visitor understands and accepts that the website does not pre-screen the content, but that the website and its relevant partners retain the right (and not the obligation) of the sole option of refusing to post/publish or move or delete any content made available through of his services. Also, the website and its relevant partners reserve the right to delete without notice any content that violates these terms of use.
2. Terms of registration / user obligations
The User/visitor who wishes to register for the services of e-cater.gr should:
to state his true, complete and valid personal information, as requested on e-cater.gr in the relevant applications for access to its contents/services,
to diligently inform e-cater.gr immediately of any change in the above data as well as to ensure that these data remain accurate, complete and true at all times.
e-cater provides membership services to the users of e-cater.gr, upon acceptance of the terms of use and completion of the registration process. As soon as the visitor / user completes the registration process, he receives confirmation of his registration via a unique hyperlink, which is sent to the address he has specified and the user / member is presumed to have accepted these terms and knows them.
Users remain solely responsible for all operations carried out under their personal password, username and generally their account (user account). Users agree to immediately notify e-cater of any unauthorized use of their account and any resulting and/or potential breach of security. Also, users are solely responsible for the careful use of their account and their formal exit from their account at the end of each use (Logout). e-cater is not responsible for any harm or damage arising from the failure of user-visitors to respect and follow this clause. After the account is created, it cannot be deleted by the user himself.
By confirming the registration via the said hyperlink, the registration process is completed.
Right to object
The visitor/user has the right to raise objections with his request to the website and request the correction or deletion of his personal data, as well as its deletion by a member through an electronic message in the website's contact form and in accordance with what is stated in these terms - privacy policy.
3. Service operation ( start / stop )
e-cater reserves the exclusive right, and the user/visitor accepts it, to permanently or temporarily interrupt the operation of e-cater.gr with or without warning to the users/members.
4. Trial subscriptions
From time to time, e-cater may offer trial Subscriptions for a specified period of time, free of charge or at a reduced price (a “Trial”). e-cater reserves the right, in its sole discretion, to determine the conditions for a Trial and subject to applicable laws, to revoke or modify a Trial at any time, without prior notice and without any liability, at maximum extent permitted by law.
Paid subscriptions cannot be terminated before the end of the period for which you have already paid, and except as provided in these terms, e-cater will NOT refund any fees you have already paid.
5. Limitation of Company Liability
e-cater makes every effort, within the framework of technological control, so that the services, contents and options of e-cater.gr are provided smoothly and without interruption. However, it is not responsible in the event that for any reason, including the case of negligence, the operation of e-cater.gr is interrupted or access to it becomes difficult and/or impossible and/or, despite the observed security measures, "viruses" are detected or other harmful software and are transmitted to the terminals of users/visitors, or if unauthorized third parties (hackers) interfere with the content and operation of e-cater.gr, making it difficult to use or causing problems in its proper operation.
6. Disclaimer of Information Provided
The content and information included on e-cater.gr do not in any way come from e-cater, on the contrary, they are published and posted on e-cater.gr on the initiative and sole responsibility of the respective User and may not under any circumstances should not be taken as valid information and/or advice nor does it imply a prompting of e-cater to perform specific actions. e-cater exclusively undertakes the collection, grammatical and editorial processing and posting of the content of e-cater.gr, but does not under any circumstances guarantee the correctness, completeness or availability of its contents, pages, services, options . Following this, each user/visitor uses the services/information provided by e-cater.gr exclusively and solely on his own initiative, simultaneously assuming the relevant responsibility for cross-checking the information in question.
e-cater may, but has no obligation to, monitor, control or edit User Content. In all cases, e-cater reserves the right to remove or disable access to any User Content for any reason, including, without limitation, User Content that, in e-cater's sole discretion, violates the Agreements . e-cater may take these actions without prior notice to you or any third party. Removal or disabling of access to User Content will be at e-cater's sole discretion and does not promise to remove or disable access to any particular User Content.
e-cater is not responsible for User Content, nor does it endorse any opinion contained in any User Content.
7. Liability from advertising
Registered users of e-cater.gr have the right to post content that reflects products and services they offer or sell and are interested in advertising to third parties. This content can be managed from special sub-pages of e-cater.gr which they have access to only after registering for the service and is accessible and visible to third parties. Posts and their content will be referred to hereafter as "advertisements" for brevity.
e-cater bears no responsibility regarding the content of advertisements (of any category and format) posted on e-cater.gr as well as the user/member's communication with third parties advertised on e-cater.gr. Further e-cater is not responsible for any issue arising from any conclusion of any commercial transaction between the user/member and the third party advertiser.
General Advertising Content Rules
The advertiser must adhere to the contents displayed in the advertisement without modifying the promotional periods, product offers or prices it mentions.
Ads cannot mislead users. The communication of messages in the advertising content must not contain statements or visual representations, which either directly or indirectly, by implication, by omission, by ambiguity or by exaggerated claims, may mislead the consumer.
Ads cannot collect personal information from e-cater users without their knowledge and consent.
Ads that collect information from users must include the Terms of Use in the content of their web pages.
Ads cannot mimic the user experience provided by the e-cater. For example, advertisements that use graphics and words similar to those on our website are not allowed, as this may disorient the user's navigation path.
Ads may not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, health or genetic status or marital status of users.
In advertising banners, the identity of the advertiser must be visible.
Advertising Content Policy
The following topics are either expressly prohibited or subject to individual restrictions.
Mature Content / Inappropriate Content
We do not accept advertisements whose landing pages contain inappropriate content and promote online and offline communications.
Content on Drugs and Drug Products
We do not accept advertisements as well as websites that promote illegal drugs and products.
Alcohol
Alcoholic beverage advertisements are permitted, provided they emphasize moderate consumption rather than abuse. At the same time, they fully follow the applicable provisions of the EKD-E.
False Documents
No advertisement promoting fake documents and certifications from illegitimate entities is allowed.
Lucky games
Advertisements that promote or facilitate online gambling, games of skill or real-money or non-real-money lotteries, including online casinos, sports betting and poker, are only permitted when they are targeted at users 18 years of age or older. This should be clearly stated in the Terms of Use of the respective website.
Illegal activities
Any advertisement that promotes illegal activities as defined by the laws of the Greek State is not allowed.
Unaccredited Universities - Colleges
Advertisements promoting services only from accredited Universities/Colleges are allowed.
Financial and insurance products and services
Advertisements must not promote financial products and services that are often associated with misleading or fraudulent promotional practices.
Political content
Ads promoting political messages are not allowed.
Advertisements whose content "exploits" social phenomena and situations with the ultimate aim of dividing society as well as financial gain are not allowed.
Medicines, Pharmacies & Parapharmaceuticals
Advertisements promoting the sale of prescription products are not permitted.
Advertisements for the promotion of non-prescription products are allowed when they are accompanied by the certifications relevant to the legislation (eg demonstration of approval by EOF).
Advertisements involving over-the-counter products, vitamins, supplements and related retailers are permitted as long as they are accompanied by the relevant legal certifications.
Cosmetic procedures and weight loss
Advertisements promoting weight loss products and services as well as cosmetic procedures must be aimed at people 18 years of age or older, which will be stated in the Terms of Use of the respective website, and must be promoted by certified bodies (e.g. Doctors, medical centers & companies of the specific sector).
Contraception
Contraception ads are not allowed, as are ads for products, services and information related to Sexually Transmitted Diseases.
Astrology, black magic
Ads are allowed that include viewing of zodiac sign, horoscope, filters and psychic services. Ads involving spells and exorcisms are prohibited.
Religious content
Ads that use religious symbols, ceremonies or texts that refer to religious groups or organizations are not allowed.
Tobacco products
Advertisements promoting tobacco products or related products that promote smoking (eg e-cigarettes & their accessories) are not allowed.
Trademarks
Advertisers are responsible for the proper use of their marks. The use of trademarks of third-party companies not involved with their consent is considered illegal.
Violence
Any website that promotes violence and torture cannot be hosted on our website.
Weapons, fireworks and pyrotechnic devices
Ads may not promote the sale or use of weapons, ammunition or explosives. This rule also applies to ads for weapon modification parts.
Any advertisement promoting fireworks/pyrotechnic devices is not allowed.
Cameras and surveillance equipment
Ads promoting cameras and surveillance equipment for legal use are allowed.
Ad quality control
Users who are interested in working with e-cater initially contact the Advertising department having at their disposal/sending the materials for the creation of the banners or their ready visuals. The check is carried out within 48 hours and then the Advertising department contacts the cooperating company for any changes and also for the information regarding the launch of the advertising campaign.
During the check we take into account the quality of the images, the content of the texts as well as the connection of the advertisement to pages outside of e-cater. In this context, e-cater has the right to limit the advertiser's alternatives regarding visuals so that they are in harmony with the rest of the website.
8. Violations and Reporting of User Content
If e-cater is notified that any content violates these terms of use, is illegal or misleading e-cater may, in its sole discretion, take action without prior notice to the provider of such Content.
If you believe that any Content does not comply with the Terms of Use, is illegal or misleading please fill out the form from the corresponding link that appears on each page.
Practices that may intentionally or unintentionally mislead users or distort the functionality of the service provided are not permitted. If, after checking, a practice intended to mislead the user is encountered, e-cater will depublish the client's advertisement in question. If found a second time for the same customer, e-cater will unpublish all ads on the customer's account for 48 hours. If found a third time for the same account, e-cater will unpublish all advertisements of the customer's account for 30 days.
In particular, e-cater informs that if it is determined by our quality systems or if there is a written complaint, for multiple, repeated, non-unitary, misleading or inactive advertisements in the customer account, it reserves the right to immediately remove said advertisements from e- cater.gr.
Also, the user will now be able to comment-report anything he wants about any advertisement.
The specific process will take place whether the user is logged in or simply browsing as a guest. The comments will be automatically sent to the e-cater, which in turn will immediately take the corresponding actions.
9. Intellectual Property Rights
The copyrights of the content and services of e-cater.gr, i.e. including, but not limited to, the texts, advertisements, photographs, plans, commercial and financial data, programs, all kinds of files, marks/logos, format (lay - out) of e-cater.gr, are protected by Greek, Community and international copyright laws and belong exclusively to e-cater, and are available to its users/visitors strictly for personal use. e-cater, always in the context of good faith and familiar business ethics, makes every effort to ensure that the content and information that appears each time on e-cater.gr is as accurate and true as possible, but bears no responsibility for their reliability or completeness.
Furthermore, any copying, distribution, transfer, processing, resale, creation of derivative work or misleading the public about their real provider of the content of e-cater.gr is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content of e-cater.gr in any way or medium for commercial or other purposes is permitted only with the prior written permission of e-cater or any other copyright holder . Otherwise, the above actions may constitute an infringement of the intellectual/industrial property rights of e-cater, which reserves the right to claim any positive and consequential damages caused to it in accordance with the provisions of current legislation.
The user/visitor/member accepts and acknowledges that e-cater has the possibility of commercial exploitation (either by itself or by third parties) of all the data displayed on e-cater.gr.
Use of photos in advertisements: The user declares responsibly that the photos he registers on e-cater.gr are his intellectual property and in no case do they infringe and/or are exempt from any third party rights. e-cater has no responsibility regarding the content of the above photos as well as for any issue that may arise with said photos.
Furthermore, the user undertakes to cover any damage (including any costs, legal or otherwise) that e-cater may suffer from claims by any third party, which are in any way connected to the registration and display of the above photos.
10. Company's Right - Duration
The user/member fully and irrevocably accepts the exclusive right of e-cater to stop using his/her access codes to the services of e-cater.gr and to stop making available the content and information of e-cater.gr at any time that it (the e-cater) considers that these users have violated these terms.
Specifically, the user fully and irrefutably accepts that e-cater reserves the right whenever it deems, at its absolute discretion, that the content of an advertisement is, in any way, misleading and/or illegal and/or false and/or offensive as well as that said content is generally against the present terms of use to stop its publication and posting on e-cater.gr. At the same time, e-cater reserves the right not to allow the user/member of said advertisement to post/publish other advertisements (of any category and with any content) on e-cater.gr in the future.
11. Links with other sites
e-cater.gr contains references to websites, for the content and services of which e-cater bears no responsibility, nor does it guarantee their permanent and safe accessibility. Therefore, for any problem that occurs during the visit/use of the said websites, the user/visitor must contact the respective websites directly, which bear the sole responsibility for the restoration of the problem in question. In no case should e-cater be considered to accept or adopt the content or services of the sites and pages to which it refers or to be connected with them in any way. For any problem that may arise during the visit of the above websites, the respective owner of this site is solely responsible.
12. Protection of personal data
e-cater covers all personal data and information as well as the conditions for gathering, processing and managing the personal data of visitors/users/members of e-cater.gr. In no case does this cover the relationship between visitors/users/members from e-cater.gr and any services that are not subject to the control/ownership of e-cater. e-cater collects personal data at e-cater.gr:
When the visiting user subscribes to its services
When using its services
When using the pages of e-cater.gr and entering the advertising (or any related) programs. Each user/visitor is obliged to declare their true and complete details as well as to inform e-cater.gr of any change by providing the required information required for these details to be complete, true and up-to-date.
The user accepts and consents that e-cater, under the terms of the provisions of Law 2472/1997, as amended by Law 3471/2016 and currently in force, will keep on file and process any personal data (information related to his computer and his visits to, and activity on, this website or connected applications (including [his own IP address, geographic location, browser type and version, operating of the system, its referral source, the duration of its visit, the pages it read and the navigation corridors on the website or connected applications], which will become known to it (e-cater) from the user's visit to e -cater.gr with the purpose of:
the fulfillment of the terms and obligations of the individual services provided by e-cater.gr to its users,
informing the user in general,
the satisfaction of the user's requirements regarding the services available from and through e-cater.gr,
informing the user about new offers, services, products, etc. (indicatively, sending marketing news letters, new offers, advertisements, etc. are mentioned),
the smooth operation of e-cater.gr,
any action related to the above.
13. Payment - Return Policy
For the completion of publications carried out on e-cater.gr, e-cater also accepts payments by credit/debit card. Accepted cards are Visa and MasterCard.
Your credit/debit card will be charged after checking and certifying the data and its validity. The charge amount should be available and will be held with order confirmation. To make your purchase through e-cater.gr you should follow the instructions you will find there. In the purchase form you will find, you will need to fill in your credit card number and expiration date. You are solely responsible for the correct recording and truthfulness of your credit card information and you must be the owner of the credit card you use for the transaction.
The retail receipt will be emailed to you upon completion of the purchase process. If you wish to check your account as a Member in the meantime please visit e-cater.gr and check the "Billing" sections.
By registering online for a Paid Subscription, Trial, Product or Code, you consent to immediate access to the Special Service. If you sign up online for a Paid Subscription or Code, you can change your mind for any or no reason within seven (7) days (the “Withdrawal Period”), and you will receive a full refund of all monies paid, subject to the strict condition that you have not made any use of the Service, Subscription or Code in question. Refund requests will not be accepted under any circumstances after the Withdrawal Period has passed.
No subscription or listing cancellations and refunds are accepted after purchase. Refunds (if any) are made at the sole discretion of e-cater and are only provided in the form of credit of equal value for e-cater services within a specified time frame up to a maximum of 6 months. In any case, the originally agreed upon method of payment and invoicing shall be adhered to in full.
In case of consumption of the services of this purchase earlier than the agreed repayment time, e-cater reserves the right to simultaneously issue a payment invoice with the consumption of the services, while the user is obliged to immediately pay any remaining amount for this purchase.
The use of subscription services and advertisements is made exclusively within the time periods of use of these services. The user expressly accepts that after the end of the agreed start and end dates, all unused ads or services are lost without the possibility of extension. Extensions of use (if any) are made at the absolute discretion of e-cater and are only provided for a specific time frame up to a maximum of 3 months.
14. Security of Payments / Transactions
e-cater, for security reasons, does not store any credit card details for future use, so you will need to re-enter your credit card details each time you make a purchase. By entering the credit card information required by the terms of use of e-cater.gr, you expressly declare that you have the legal right to use the credit card in question.
e-cater bears no responsibility in case of unauthorized use of credit cards.
Providing credit card information indicates your consent to charge it with the amount of the purchase you make through e-cater.gr. In the event that your credit card transaction is rejected for any reason by the issuing bank or credit card network, including indicative reasons such as exceeding the credit limit or suspected fraud, then the purchase will not be executed.
Credit card transactions will be processed through the e-cater Website using the services of the Online Payment Processing provider with which e-cater has contracted.
e-cater is not responsible for the failure to charge or hold amounts with a credit card in case of fault of the provider of Online Payment Processing or the provider of Internet Services (Internet Service Provider or ISP). Indicative cases of non-fault of e-cater are the following:
Hardware or software failure of the Online Payment Processing provider. In the event that the request server of the Online Payment Processing provider stops working in accordance with the specifications either due to hardware failure (hard drives failure, loss of power supply, main memory failure) or due to software problems, the Member will be considered by e- cater that it does not participate in the market.
Failure to notify e-cater to complete the transaction. In the event that the transaction is charged or committed to a credit card, but e-cater is not notified through acceptable procedures then e-cater will consider the Member not participating in the purchase. Failure to notify e-cater may be the fault of the Online Payment Processing provider or Internet Service provider.
15. Applicable Law - Jurisdiction
These terms and conditions are equally valid and for the benefit of e-cater, its subsidiaries and affiliated companies, governed by Greek Law and in the event that any of them is found to be invalid and/or unenforceable even partially for any reason, the terms not affected by it shall apply and be in full force and effect.
For any dispute that may arise regarding the operation and use of e-cater.gr, consumers may, in accordance with the relevant legislation, address the competent Greek body for Alternative Dispute Resolution, which in this case is the Consumer Advocate, 144 Alexandras Avenue, Athens 11471, Email address: grammateia@synigoroskatanaloti.gr, Website: http://www.synigoroskatanaloti.gr, Phone 2106460862
If it is not possible to settle this by consensus, the Courts of Athens are competent. For any dispute regarding the interpretation and application of these terms and conditions as well as for any other issue regarding the use of e-cater.gr, Greek Law is applicable.
To receive any information regarding these terms you can contact e-cater customer service at support@e-cater.gr
16. Use of Services for Adults
In continuation of the terms of use and the privacy policy as published on our website and valid until today and are an integral part of the following, by using our specific service you additionally accept that:
You are over 18 years old. If you are not 18 years old, you are not authorized to use this service. If, in derogation of the above, you use the service, e-cater does not bear any responsibility, while it reserves the right to those legally responsible for the restoration of damage that may be suffered from the violation of the terms of use of our website and its services, as well as for any other legal her right.
You have not been convicted of a felony and are not seeking to use our service in a fraudulent manner.
By accessing this service you agree that you will lawfully use any personal information provided to you by other users and that you will not use their personal information in any way without the express prior consent of the user to whom the information belongs.
In any case, e-cater draws your attention before the exchange of personal information while informing you that it is neither able nor obligated to criminal or any legal control of the users or of the information exchanged through its service.